What are cookies and why do we use them?
Cookies are small text files containing limited amounts of information, which are downloaded and stored on your device (computer, smartphone, tablet) via your web browser when you visit an online platform. These files allow the system to recognize your device during subsequent visits, thus facilitating navigation. They cannot under any circumstances execute programs or transmit viruses to your computer equipment.
We use these technologies for multiple technical and operational reasons. Primarily, they allow us to maintain the integrity of your session, ensure the security of your transactions, remember your language or display preferences, and understand how visitors interact with our services. This continuous analysis of browsing data helps us identify potential malfunctions and continuously improve the ergonomics and functionalities of our interface.
Categories of trackers used on our platform
To provide you with a clear overview of our practices, we have classified the cookies we deploy into several distinct categories, each serving specific and strictly defined purposes.
Strictly necessary trackers
These elements are essential for the basic functioning of our technical infrastructure. Without them, you would not be able to navigate securely or access restricted areas requiring authentication. They manage fundamental actions such as remembering your login status, validating security steps, or maintaining your action cart. Being vital for the provision of the service you have requested, they do not require your prior consent and cannot be deactivated via our preference management systems.
Performance and analytics trackers
This category allows us to collect global and anonymized statistical data regarding the use of our services. These files record information such as the most frequently visited pages, the time spent on certain sections, or error messages encountered during navigation. The exclusive purpose of this data is to improve technical performance and optimize the user journey. All information collected through these tools is aggregated and generally does not allow direct or individual identification.
Functionality trackers
These technologies allow the platform to remember the choices you made during your previous visits, thus offering a highly personalized experience. For example, they can remember your geographical region, your preferred language, or specific modifications you made to text size and other customizable interface elements. Although they are not strictly essential, refusing them could alter the optimal behavior of some advanced features of our environment.
Advertising and targeting trackers
If this functionality is activated and subject to your explicit consent, these trackers are deployed to establish a profile of your interests based on your browsing. They can limit the number of times you are exposed to a specific communication and help us measure the effectiveness of our information campaigns. We apply a minimization policy regarding these trackers, and they are only activated if our operational model requires the dissemination of sponsored content or personalized promotions. If you choose to deactivate them, you will continue to receive communications, but these will no longer be adapted to your presumed preferences.
Managing your preferences and consent
In accordance with current regulations concerning data protection and electronic privacy, we offer you the possibility to consent to or refuse the deployment of non-essential cookies from your first visit, through our dedicated interface (the consent banner). You remain entirely free to modify your choices at any time. A specific section, permanently accessible from the footer of our interface, allows you to adjust your settings with immediate effect.
Settings via your internet browser
Beyond the tools we provide, most modern web browsers allow you to control cookies via their general settings. You can configure your browser software to systematically reject all trackers, warn you of each installation attempt, or automatically delete history when the program closes.
It should be noted that the global deactivation of cookies via your browser settings is likely to also block our strictly necessary trackers, which could make access to your account impossible or lead to major malfunctions when using our online services. For specific instructions, we recommend consulting the help menu of your respective browser (such as Chrome, Firefox, Safari, or Edge).
Use of third-party technologies
As part of optimizing our services, we may integrate components provided by trusted partners. These third parties (analytics service providers, security providers, etc.) may also place cookies on your device. Although we select our partners with the utmost rigor, we do not directly control the dissemination of these third-party files. We therefore invite you to consult the privacy policies of these external providers for more information on their tracking practices.
Updates to this policy
As the technological environment and legal framework are constantly evolving, we reserve the right to update this document periodically. Any substantial modification concerning the nature of the trackers used or the way we process this data will be clearly notified on our interface. We encourage you to consult this page regularly to stay informed of our current operating methods and the protection of your private sphere.